Together, they can provide an organization with tools and insights to deliver a more positive experience for workers. How can organizations create an ideal employee experience?Ĭreating a better employee experience comes down to two key factors: leadership and workplace practices.
For instance, in organizations where at least 80% of employees are made to feel their job is important, there was – according to data from Gallup – a 64% drop in safety incidents.
As John points out, the benefits of a positive employee experience reveal themselves in a variety of ways. 55%), and far greater levels of employee retention (21% vs. 73%), significantly higher levels of discretionary effort (95% vs. When these dimensions are thriving within an organization, the benefits are dramatic: better work performance (96% vs.
Vigor – the presence of energy, enthusiasm, and excitement at work. Happiness – the pleasant feeling arising in and around work. Achievement – a sense of accomplishment in the work that is done. Purpose – understanding why one’s work matters. Belonging – feeling part of a team, group, or organization. When employees have a positive experience in the workplace, they demonstrate a greater sense of: The study identifies five dimensions of the Index. What are the benefits of a positive employee experience? Perhaps most important, the report examines how employee recognition and continuous performance feedback have a significant and measurable impact on the employee experience. And it reveals how leaders can make their organization more relational – rather than simply transactional. It helps define the role leaders and managers play in creating a positive experience for employees. More encompassing and holistic than engagement, employee experience looks at and leverages the components that foster a positive workplace experience and long-term success. It goes on to note that employee experience is “a positive and powerful – and ultimately human – experience, in which employees are able to invest more of their whole selves into the workplace.” In a seminal global research study, The Employee Experience Index, IBM Smarter Workforce Institute and Workhuman ® defines the employee experience as: “A set of perceptions that employees have about their experiences at work in response to their interactions with the organization.” That’s where the concept of employee experience comes in. As John points out, “Many organizations and their HR leaders have concluded they need to do more to meet the needs of their workers.” It’s just that employee engagement alone doesn’t go far enough. 
And engaged employees are less likely to leave a company.
It’s long been shown to have a direct and measurable impact on an organization’s financial success. That’s not to say employee engagement isn’t a good thing. Download our free report: The Employee Experience Index
0 kommentar(er)
